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Your Dealership Sells the Products. Your Customers Fund the Reserves. Do You Know Where the Money Goes?

Your dealership may generate millions of dollars in vehicle service contract, GAP, maintenance and other F&I product premium. The question isn’t simply whether you have a reinsurance program. The question is whether you’re getting everything you should from it.

CarDealershipReinsurance.com helps dealer principals and automotive groups understand, evaluate and optimize their dealership reinsurance strategy.

Get a Complimentary Reinsurance Second Opinion

Confidential. No obligation.
Start with the numbers.

Max Zanan · 25+ years across dealership operations, F&I, compliance and reinsurance · author of six automotive-industry books
A different set of questions

How Much Money Is Your Dealership Leaving on the Table?

The answers aren’t always obvious. And when millions of dollars flow through a program over five, ten or twenty years, small differences in fees, losses, investment performance and product penetration can become very large numbers.

Most dealers know their numbers

  • Units Known
  • Front-end gross Known
  • F&I PVR Known
  • VSC penetration Known
  • Service absorption Known

But ask a different set of questions.

  1. What is your reinsurance company worth today?
  2. How much of every F&I premium dollar actually reaches your participation structure?
  3. What are you paying in administrative and program fees?
  4. What is your actual loss ratio by product?
  5. How much capital is currently being held in reserves?
  6. What return are those reserves earning?
  7. Who controls how those assets are invested?
  8. What happens to your reinsurance company if you sell the dealership?
What happens after you contact us?

Three steps. Three acceptable conclusions. Then you decide.

The purpose isn’t to prove that your current program is wrong. It’s to determine whether it can be better.

Dealership service drive
  1. The Second Opinion

    Provide basic information about your dealership and existing program. We conduct an initial assessment to determine whether there are areas worth examining more closely.

    $0 · There is no charge for the initial assessment
  2. The Reinsurance Audit

    If a deeper analysis is warranted, you can engage us to perform a comprehensive review of your program. Depending on your structure and available information, the analysis may examine:

    • Premium production
    • Premium flow
    • Ceding economics
    • Administrative & program fees
    • Loss ratios by product
    • Claims performance
    • Reserve development
    • Investment performance
    • Product mix
    • F&I penetration
    • Participation structure
    • Capital accumulation
    • Access to funds
    • Runoff provisions
    • Exit considerations
    • Alternative structures
  3. Keep It. Improve It. Or Replace It.

    There are three perfectly acceptable conclusions.

    Keep it.

    Your existing structure and provider are competitive.We’ll tell you.

    Improve it.

    The basic structure works, but opportunities exist to improve fees, product penetration, claims performance, investment strategy or other economics.We’ll identify them.

    Replace it.

    The numbers demonstrate that a different structure or provider deserves consideration.We’ll show you the alternatives and the economics.

    Then you decide.
Already have reinsurance?

Don’t Assume That Having Reinsurance Means You’re Maximizing Reinsurance.

A review may examine each of the seven areas below. Open one.

What is being charged before premium reaches your participation structure?

Which products are generating underwriting profit—and which aren’t?

How much capital is being held, and why?

How is the money invested, what has it earned and what restrictions apply?

Are you reinsuring the right products?

Are you generating enough premium to maximize the structure you’ve already built?

What happens when you sell the dealership, retire or stop writing new business?

Review My Existing Program

Confidential. No obligation.

Don’t have reinsurance yet?

Your F&I Department May Be Creating Someone Else’s Wealth.

Your dealership sells the vehicle. Your F&I department sells the protection products. Your customers pay the premiums. But who ultimately participates in the underwriting economics?

Dealer participation can allow qualifying dealerships to participate in certain underwriting results and investment income associated with F&I products. For the right dealership, this can add another dimension to F&I economics beyond the income generated at the time of sale.

But simply creating a reinsurance company doesn’t guarantee a good outcome.

An F&I manager presenting a protection product contractYour customers pay the premiums. Who participates?
  • Volume matters
  • Penetration matters
  • Loss experience matters
  • Fees matter
  • Investment performance matters
  • Structure matters
  • And the companies administering the program matter

Before establishing a program, understand the economics.

Model My Dealership’s Opportunity
Thinking about switching reinsurance providers?

Don’t Compare Presentations. Compare Economics.

Almost every provider can produce an attractive presentation. That isn’t enough. Ask what happens to the actual dollars.

The presentation

  • The lowest fee
  • The highest projected return
  • The newest structure
  • The nicest dinner
  • The prettiest slide deck

The economics

  1. How much premium is generated?
  2. How much is ceded?
  3. What are the total fees?
  4. What losses are expected?
  5. How are reserves calculated?
  6. How are reserves invested?
  7. What restrictions exist?
  8. What happens to your existing book?
  9. What happens to your existing reserves?
  10. What does it cost to change?
  11. What improves after you change?
  • The lowest fee doesn’t automatically create the best program.
  • The highest projected return doesn’t automatically create the best program.
  • The newest structure isn’t automatically the best structure.
  • Compare the economics.
Compare My Current Program
Valuation

What Is Your Reinsurance Company Actually Worth?

A dealer may spend decades building a reinsurance asset without ever asking this question. The answer isn’t simply the balance in one account. Understanding the economics may require looking at:

Line itemYour number
  • 01Current assets
  • 02Outstanding reserves
  • 03Existing liabilities
  • 04Historical loss performance
  • 05Expected runoff
  • 06Investment assets
  • 07Future premium production
  • 08Program expenses
  • 09Ownership structure
  • 10Tax considerations
The objective is to understand what you’ve built—and what factors influence its economic value.Economic value ≠ one account balance
Reinsurance opportunity calculator

What Could Your Dealership Build Over the Next 5, 10 or 15 Years?

Enter your numbers, then model how changes in penetration, losses, expenses and investment assumptions could affect long-term results.

Your inputs

%
%
$
%
$
%
$
%
Projected value · 5 yrs—Accumulated assets, illustrative
Projected value · 10 yrs—Accumulated assets, illustrative
Projected value · 15 yrs—Accumulated assets, illustrative
Contracts · year 1—Eligible contracts ceded
Premium ceded · 15 yrs—Cumulative
Investment income · 15 yrs—Cumulative, at the assumed return
Accumulated assets by year

Numbers are only the start. Want the assumptions checked against your actual program?

Calculate My Reinsurance Opportunity

Calculator results are illustrative estimates based on assumptions entered by the user and should not be interpreted as guaranteed financial results, valuations, tax advice, actuarial advice or investment advice. The model simplifies timing: premium, claims and fees are recognized in the year the contract is ceded, and the assumed return is applied to the prior year-end balance.

Bigger than the F&I office

Reinsurance Isn’t Just an F&I Decision. It’s a Dealer-Principal Decision.

The F&I department sells the products. But the implications can extend far beyond the F&I office. Depending on the dealership and structure, the conversation can involve risk, capital, investments, taxes, succession, acquisitions, dealership disposition and long-term wealth planning.

That’s why the conversation shouldn’t end with“What’s our VSC penetration?”
The bigger question is“What are we building?”
CFC? NCFC? DOWC? Hybrid?

Start With the Objective, Not the Acronym.

There is no single dealer participation structure that’s right for every dealership. Each can involve different considerations relating to ownership, control, capitalization, administration, taxation, regulation, risk and access to capital.

CFCControlled Foreign Corporation

A CFC reinsurance structure generally involves a foreign insurance company owned or controlled by U.S. shareholders. The structure can allow the dealer to participate directly in insurance economics while operating within a specific legal, regulatory and tax framework.

CFCs have historically been common in dealer reinsurance. But foreign domicile does not mean “tax-free,” and the tax rules surrounding CFCs are complex.

Read the full comparison

NCFCNon-Controlled Foreign Corporation

An NCFC structure generally involves dealer participation in a foreign insurance company in which ownership and control are structured differently from a traditional dealer-controlled CFC. Dealers may own interests in a broader insurance company or participate through a structure designed so individual participants do not control the insurer.

The economics, liquidity, governance, investment flexibility and tax consequences need to be examined carefully.

Read the full comparison

DOWCDealer-Owned Warranty Company

A DOWC is fundamentally different. The dealer-owned entity generally becomes the obligor on eligible service contracts rather than merely reinsuring another obligor’s risk. That can potentially give the dealer greater control over certain economics and operations.

But more control can also mean more responsibility: administration, compliance, reserves, claims, contractual obligations, financial reporting and state requirements all need to be properly managed.

Read the full comparison

HybridRetrospective & other participation

Depending on the dealership’s circumstances, available structures may also include hybrid reinsurance, retrospective arrangements and other forms of participation.

The alphabet soup isn’t the point. The economics are. Understand what you’re trying to accomplish first. Then evaluate which structure may support that objective with the appropriate tax, legal, accounting and actuarial professionals.

Read the full comparison

The alphabet soup isn’t the point. The economics are.

Compare Participation Structures
Two ways to work with us

Either Way, We Start in Exactly the Same Place.

1

Hire Us to Analyze Your Existing Program

If you want a deeper independent analysis, you can engage us to review your current program. We analyze the available information and present the findings. The conclusion might be:

  • Stay where you are.
  • Renegotiate certain economics.
  • Improve dealership performance.
  • Modify the structure.
  • Or consider alternatives.

You get the analysis regardless of the conclusion.

or
2

Engage MZ Dealer Services

If the analysis identifies an opportunity and you decide that MZ Dealer Services offers an appropriate solution, we can help structure and implement it.

Where applicable, fees paid for the analysis may be credited toward the engagement.

Either way, we start in exactly the same place: with the numbers.

Ownership questions

17 Questions Every Dealer Should Ask Their Reinsurance Provider

You don’t need to become a reinsurance expert. But you should know the answers to these questions. Tick the ones you can answer today.

You can answer
0/ 17

If your dealership generates millions of dollars through F&I products, these aren’t unreasonable questions. They’re ownership questions.

Get the answers
Max Zanan
Max ZananFounder, MZ Dealer Services
About Max Zanan

Automotive Experience. Reinsurance Expertise. Dealer Perspective.

Max Zanan has spent more than 25 years in the automotive industry across dealership operations, F&I, compliance and reinsurance. He is the author of multiple automotive-industry books, including:

  • The Perfect Dealership
  • Car Business 101
  • The Art and Science of Running a Car Dealership
  • The Effective Car Dealer
  • The Definitive Guide to F&I
  • Dealer Survival Guide
  • FounderMZ Dealer Solutions
  • CreatorDealership 360 Academy
  • HostDealer War Room

His approach to dealer reinsurance is based on a simple principle:

Follow
the money.
Not the brochure.Not the sales pitch.Not the projection.The numbers.
Dealer reinsurance resource center

Understand the Business Before You Make the Decision.

Explore in-depth guides and analysis.

What Is Car Dealership Reinsurance?

Somebody is going to participate in the long-term economics generated by the F&I products your dealership sells. Make sure you understand who it is.

→

How Does Dealer Reinsurance Work?

Seven steps from the F&I office to accumulated value. Don’t just own a reinsurance company. Understand it.

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How Does a Dealer Reinsurance Company Make Money?

Underwriting profit and investment income — and everything that reduces them.

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CFC vs. NCFC vs. DOWC: What’s the Difference?

Materially different ways to participate in F&I product economics. Structure should follow strategy — not the other way around.

→

What Is a Good Loss Ratio for Dealer Reinsurance?

There is no magical “good loss ratio.” The right question is whether it is appropriate for this product, at this stage of development.

→

How Much Are You Really Paying in Reinsurance Fees?

Look beyond the admin fee. A $50 difference across 5,000 contracts is $250,000 a year.

→

How Should Reinsurance Reserves Be Invested?

Reinsurance assets exist to support insurance obligations. Investment policy should reflect the liabilities.

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What Happens to Reinsurance When You Sell Your Dealership?

The dealership and the reinsurance company may represent two different assets with different economics, liabilities and timelines.

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Can You Keep Your Reinsurance Company After Selling the Dealership?

Potentially, yes. Understand what you own before negotiating what you are selling.

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Can a Dealer Sell a Reinsurance Company Separately?

Before discussing price, determine exactly what is transferable, what liabilities remain, and what future economics accompany the transaction.

→

How Do You Evaluate the Economic Value of a Dealer Reinsurance Company?

The number on the investment statement is not necessarily the economic value of the business.

→

Should You Switch Reinsurance Providers?

Switching because another provider promises a lower admin fee is not a strategy. Audit first. Move second.

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How Does F&I Penetration Affect Reinsurance Profitability?

Reinsurance begins in the F&I office. A missed product has two costs: F&I gross today and future reinsurance economics.

→

Dealer-Owned Prepaid Maintenance and Reinsurance

Sell the vehicle — and give the customer a reason to keep coming back.

→

How Can a Dealer Access Earned and Unearned Reinsurance Premium?

Distributions, the A Account and B Account, and properly structured loans. Ownership does not eliminate obligations.

→

17 Questions Every Dealer Should Ask Their Reinsurance Provider

It’s your money. It’s your risk. It’s your company. Act like the owner.

→
© CarDealershipReinsurance.com · MZ Dealer ServicesFollow the money.
Dealer reinsurance glossary

Reinsurance Terms Every Dealer Should Know

Dealer reinsurance can sound far more complicated than it needs to be. Ceded premium. CLIP. IBNR. A Account. B Account. Loss development. Runoff. Ceding fees.

If you own the company, you should understand what these terms mean.

This glossary explains dealer reinsurance terminology in plain English, with particular emphasis on the terms that affect your money, risk and ability to evaluate your program.

A Account

A term commonly used in dealer reinsurance programs for the account holding assets that support unearned premium, claims reserves and other insurance obligations.

Because this money may be needed to pay future claims, investment choices are generally more restricted.

Think of it asMoney that still has an insurance job to do.

Dealer questionHow much is in my A Account, what liabilities does it support, and what investment restrictions apply?

Important“A Account” is industry/program terminology. Not every provider uses it or defines it identically.

Acquisition Expense

Costs associated with originating and putting an F&I contract into force.

Depending on the program, these can include administration costs, commissions, taxes, carrier costs and other expenses.

Dealer questionBefore premium reaches my reinsurance company, exactly what gets deducted?

Administration Fee / Admin Fee

The amount charged for administering an F&I product.

Administration may include:

  • Contract issuance
  • Claims processing
  • Cancellations
  • Customer service
  • Reporting
  • Compliance support
  • Recordkeeping

The admin fee is often the fee dealers focus on first.

It should not be the last.

Dealer questionWhat am I paying per contract and what exactly am I receiving for that money?

Administrator / TPA

The company administering the F&I product.

TPA stands for Third-Party Administrator.

The administrator may handle contracts, claims, cancellations, customer service, reporting and other operational functions.

The administrator and insurance carrier are not necessarily the same company.

Admitted Carrier

An insurance company licensed by a particular state’s insurance regulator to write the applicable type of insurance in that state.

Agent Commission

Compensation paid to an agent or agency involved in placing, selling or servicing the program.

Dealer questionWho is receiving commissions from my business and how much?

All-In Program Cost

One of the most important concepts in this glossary.

This is the total economic cost of operating the program, not simply the advertised admin fee.

Potential costs can include:

  • Administration
  • Carrier charges
  • CLIP premium
  • Ceding fees
  • Premium taxes
  • Claims expenses
  • Agent/MGA compensation
  • Investment expenses
  • Accounting
  • Actuarial expenses
  • Legal fees
  • Runoff expenses
  • Other charges

Dealer questionWhat does this program cost me per contract and per year after every expense is included?

Asset Allocation

How investment assets are divided among different types of investments.

Examples might include:

  • Cash
  • Treasuries
  • Bonds
  • Equities
  • Other permitted investments

The appropriate allocation depends on liabilities, liquidity requirements, regulatory requirements, governing documents and risk tolerance.

Actuarial Fee

Money paid to an actuary for work involving reserves, expected losses, pricing, loss development or other insurance calculations.

An actuary uses data and statistical methods to estimate future insurance obligations.

B Account

A term commonly used in some dealer reinsurance programs for an account containing eligible earned surplus that has been released from certain reserve restrictions.

Depending on the program, B Account assets may have greater investment flexibility than A Account assets.

Think of it asCapital that has completed more of its insurance job and may have more freedom to work as investment capital.

Dealer questionWhen does money move into my B Account, who controls that process, and what can I do with the money after it gets there?

ImportantA Account and B Account are not universal insurance terms. Definitions and restrictions can vary materially by provider and structure.

Book of Business

The collection of contracts associated with the program.

A dealer might have thousands of VSC, Tire & Wheel and other contracts written over many years.

Cancellation

The termination of an F&I product before its scheduled expiration.

Cancellations can cause refunds and chargebacks and can reduce both current F&I profitability and future reinsurance economics.

Cancellation Rate

The percentage of contracts that are cancelled.

A high cancellation rate deserves investigation.

Cancellation Reserve

A reserve established for expected future cancellations and related refunds where applicable.

Capital Contribution

Money contributed by the owner to capitalize the reinsurance company.

This is different from premium generated by insurance business.

Captive Insurance Company

An insurance company established primarily to insure or reinsure risks connected with its owners or related businesses.

Dealer reinsurance companies operate within the broader world of captive and alternative-risk structures.

Carrier

The licensed insurance company assuming specified insurance obligations in the program.

The carrier may issue the CLIP and may subsequently reinsure some of that risk.

Dealer questionWho is my carrier, what is its financial strength, and exactly what risk is it retaining?

Carrier Fee

Compensation received by the carrier for its role in the program.

Dealer questionHow much does the carrier receive on every contract and what does it provide in return?

Case Reserve

An estimate established for a specific known but not completely paid claim.

Cede / Cession

To transfer insurance risk from one insurance company to another.

If an insurance carrier transfers specified VSC risk to your reinsurance company, that risk has been ceded.

Ceded Premium

Premium transferred to a reinsurer along with the corresponding risk under the reinsurance agreement.

Think of it asPremium your reinsurance company receives for accepting specified insurance risk.

Ceding Company / Cedent

The insurance company transferring risk to a reinsurer.

Ceding Commission

In traditional reinsurance terminology, compensation or an allowance paid by the reinsurer to the ceding insurer, often to compensate for acquisition or administrative expenses.

This should not automatically be treated as synonymous with a ceding fee.

Ceding Fee

A term used in dealer reinsurance programs for certain costs associated with the cession of business.

However, providers do not always use this term consistently.

Dealer questionDon’t simply ask, “What’s my ceding fee?”
Ask:
What exactly does your company mean by ceding fee, how is it calculated, who receives it, and why am I paying it?
That answer matters more than the label.

CFC (Controlled Foreign Corporation)

In dealer reinsurance, this generally refers to a foreign-domiciled insurance/reinsurance company owned or controlled by U.S. shareholders and subject to applicable U.S. tax rules.

“Foreign” does not mean “tax-free.”

CFC taxation is complex and requires qualified tax advice.

Chargeback

The reversal of previously recognized F&I income following a cancellation or other event requiring repayment.

Claim

A request for payment or performance under the terms of a contract or insurance policy.

Claim Frequency

How often claims occur.

Think of it asHow often are we getting hit?

Claim Severity

How expensive claims are when they occur.

Frequency measures how often.

Severity measures how much.

A loss ratio can deteriorate because frequency rises, severity rises, or both.

Claims Adjudication

The process of reviewing a claim and determining whether it is covered and how much should be paid.

Claims Adjudication Fee

A fee charged for reviewing and processing claims.

It may be included in the administration fee or charged separately.

Dealer questionAm I paying separately every time a claim is processed?

Claims Liability

The estimated amount the company owes or expects to owe for claims.

Claims Reserve

Money reserved for claims that have occurred or are expected to occur.

CLIP (Contractual Liability Insurance Policy)

One of the most important terms for dealers to understand.

A Contractual Liability Insurance Policy, or CLIP, is an insurance policy used to insure specified obligations arising from service contracts or similar agreements.

For example, a VSC obligor promises the customer that covered repairs will be paid according to the contract.

A CLIP can provide insurance backing for those obligations.

The insurance carrier issuing the CLIP may then reinsure some of the risk to the dealer’s reinsurance company.

Why CLIP matters

The CLIP helps answer a fundamental question:

Who ultimately stands behind the promise made to the customer?

Dealers should know:

  • Who issued the CLIP?
  • What does it cover?
  • Is it first-dollar or failure-to-perform coverage?
  • What does it cost?
  • What risk does the carrier retain?
  • What risk is ultimately ceded to my reinsurance company?

CLIP Premium / CLIP Cost

The premium paid for the Contractual Liability Insurance Policy.

Depending on the program, this can include compensation to the carrier and amounts associated with the insurance risk.

Do not automatically call the entire CLIP premium a “fee.”

Part of the amount may compensate for actual risk transfer.

Dealer questionWhat is my CLIP costing me, how much is retained by the carrier, and how much ultimately supports or is ceded with the risk?

First-Dollar CLIP / Full-Reimbursement CLIP

A CLIP under which the insurer covers qualifying contractual obligations from the first dollar according to the policy terms.

In simplified language:

The carrier is actually insuring the underlying claims, not merely waiting for the obligor to fail.

This is materially different from a failure-to-perform CLIP.

Failure-to-Perform CLIP (FTP / F2P)

A CLIP designed primarily to respond when the obligor cannot fulfill its contractual obligations, such as following insolvency or another defined failure to perform.

Under this arrangement, the obligor may normally be responsible for paying claims while it remains capable of performing.

Think of it asA backstop rather than necessarily first-dollar claim reimbursement.

State requirements vary, so FTP coverage is not interchangeable with first-dollar coverage in every jurisdiction.

Excess CLIP

A CLIP designed to respond after losses exceed a specified threshold, deductible or retained amount.

It allows one party to retain a layer of expected risk while transferring larger or excess losses.

Cut-Through Provision

A provision that may allow the contract holder to make a claim directly against the insurer when specified conditions are met, such as the obligor’s failure to perform.

This is particularly relevant to CLIP-backed service contracts.

Collateral

Assets pledged, restricted or otherwise used to secure an obligation.

Collateral may become important in reinsurance arrangements and lending against reinsurance assets.

Combined Ratio

A traditional insurance measure combining losses and underwriting expenses relative to premium.

In simplified terms:

Loss Ratio + Expense Ratio = Combined Ratio

Below 100% generally indicates an underwriting profit before investment income.

Above 100% generally indicates an underwriting loss before investment income.

Commutation

An agreement to settle specified outstanding reinsurance obligations early instead of allowing them to run off naturally.

Contract Vintage

Contracts grouped according to when they were written.

Example:

2025 VSC Vintage

Analyzing by vintage helps prevent a dealer from comparing a young book with a mature book as though they should have identical loss ratios.

Custodial Account

An account in which a financial institution holds investment assets for the reinsurance company.

Custodial Fee

The cost charged for custody and safekeeping of those assets.

Dealer-Obligor

A structure in which the dealership or a dealer-controlled entity is the legal obligor responsible for specified contractual promises.

Distribution

Money or assets paid from a company to its owner or shareholders when legally and contractually permitted.

The fact that money exists in an investment account does not automatically mean it can be distributed.

Dividend

A distribution to shareholders, subject to applicable corporate, insurance, contractual and tax rules.

Domicile

The jurisdiction where an insurance/reinsurance company is legally organized and regulated.

DOWC (Dealer-Owned Warranty Company)

A dealer-owned entity that generally becomes the obligor on eligible service contracts.

This differs fundamentally from simply reinsuring another company’s obligations.

A DOWC can potentially provide greater control over economics.

Greater control also creates greater responsibility.

DOWC-Re

A structure combining dealer-obligor/DOWC concepts with reinsurance.

There is no substitute for seeing the actual structure diagram.

Dealer questionShow me every entity involved, which entity is the obligor, which entity issues the insurance, where the risk goes and where every dollar goes.

Earned Premium

Premium associated with coverage that has already been provided.

A five-year VSC generally does not become fully earned the day it is sold.

As the risk period passes, premium earns according to the applicable methodology.

ImportantEarned premium is not automatically the same thing as distributable cash.

Earned Surplus

Capital remaining after applicable liabilities, reserves and other obligations have been recognized.

Depending on the structure, this capital may have greater investment or distribution flexibility.

Expense Ratio

Underwriting expenses expressed relative to premium.

Exposure

The amount of insurance risk being assumed.

F&I PVR

Finance and Insurance income Per Vehicle Retailed.

Useful, but it should never be the only measurement of F&I performance.

Formation Fee

A fee associated with creating and establishing the reinsurance entity or structure.

Fronting Carrier

A licensed insurer that issues or supports insurance coverage and transfers some of the risk to another insurance/reinsurance entity.

Fronting Fee

Compensation received by the fronting carrier for performing that function.

GAP

Guaranteed Asset Protection.

GAP addresses specified differences between the amount owed on a vehicle and amounts otherwise covered following a qualifying total loss, subject to the terms of the agreement and applicable law.

Its regulatory treatment and eligibility for participation vary.

General Agent / MGA

An intermediary that may be involved in distribution, program management, carrier relationships and other functions.

MGA stands for Managing General Agent.

General Agent / MGA Compensation

The money received by the general agent or MGA.

It can include:

  • Commission
  • Per-contract compensation
  • Overrides
  • Management compensation
  • Other arrangements

Dealer questionHow much does my agent make from my business?

Gross Investment Return

Investment performance before investment-related fees and expenses.

Gross Written Premium

Total premium written before applicable deductions or reinsurance transactions.

IBNR (Incurred But Not Reported)

Claims that are estimated to have already occurred economically but have not yet been reported or fully recognized.

Think of it asClaims that may already exist even though the invoice hasn’t arrived.

This is one reason paid claims alone do not tell you how profitable the company is.

Incurred Losses

A broader measure of claim costs that generally includes paid claims plus appropriate reserves for unpaid claims.

In-Force Contracts

Contracts that remain active and have not expired or been cancelled.

Investment Income

Income generated by investing company assets.

It can become the second major economic engine of reinsurance after underwriting results.

Investment Management Fee

The amount charged to manage invested assets.

Investment Policy Statement (IPS)

The document establishing the objectives and rules governing the investment portfolio.

It may address:

  • Risk
  • Asset allocation
  • Liquidity
  • Permitted investments
  • Concentration
  • Benchmarks
  • Duration

A serious reinsurance company should have an investment strategy, not simply a brokerage account.

Letter of Credit (LOC)

A financial instrument issued by a bank that may be used to satisfy specified collateral requirements.

Liquidity

The ability to turn assets into cash when needed without unacceptable losses.

Insurance companies need liquidity because claims do not wait for good market conditions.

Loan

Depending on the structure, applicable laws and governing agreements, a reinsurance company may be able to make a properly structured loan.

A legitimate loan may require:

  • Promissory note
  • Appropriate interest
  • Repayment terms
  • Collateral
  • Corporate authorization
  • Compliance with insurance requirements
  • Compliance with tax rules

A loan is not the same thing as taking a distribution.

Loss Adjustment Expense (LAE)

Expenses associated with investigating, processing, adjusting and settling claims.

This matters because the dealer needs to know whether these costs are:

  • Included in claims
  • Included in the admin fee
  • Charged separately
  • Or allocated another way

Loss Development

The way estimated claims change as a book matures.

A five-year VSC book can look fantastic after six months.

That does not tell you what the ultimate loss ratio will be.

Loss Ratio

One of the most important reinsurance measurements.

In simplified form:

Incurred Losses ÷ Earned Premium = Loss Ratio

Example:

$600,000 incurred losses ÷ $1,000,000 earned premium = 60% loss ratio.

There is no universal “good” loss ratio.

Product, pricing, maturity, coverage, vehicle mix and claims development all matter.

Loss Reserve

An amount established for expected claim obligations.

Management Fee

A fee for managing or overseeing the entity or program.

Dealer questionWhat exactly is being managed and what am I paying for it?

Mature Book

A book of contracts old enough that much of the ultimate claims experience has developed.

Menu Utilization

The percentage of eligible customers receiving the dealership’s compliant F&I menu presentation.

NCFC (Non-Controlled Foreign Corporation)

A foreign insurance structure in which the individual dealer generally does not control the overall insurance company.

The dealer may participate economically through ownership interests or another arrangement.

Governance, liquidity, investments, taxation and exit rights need to be understood before comparing an NCFC with other structures.

Net Asset Value (NAV)

Assets minus liabilities.

Useful, but not necessarily equal to the full economic value of the reinsurance business.

Net Investment Return

Investment performance after applicable investment fees and expenses.

This is more meaningful than being shown only the gross return.

Obligor

The entity legally responsible for fulfilling the promise made under the service contract.

This is one of the first things every dealer should know about a program.

Who is actually obligated to pay the customer’s covered claim?

Override

Additional compensation paid to an agent, MGA or another party, often based on production or another agreed metric.

Paid Losses

Claims that have actually been paid.

Do not confuse paid losses with ultimate losses.

More claims may still be coming.

Per-Contract Fee

A fixed amount charged for every contract.

A $50 difference sounds small.

Across 5,000 contracts:

$250,000 per year.

Across ten years:

$2.5 million before considering the investment opportunity cost.

Premium

Money associated with assuming insurance risk.

Premium is not profit.

Premium Tax

A tax imposed under applicable law on insurance premium.

The rate and treatment depend on jurisdiction, product and structure.

Dealer questionWhat premium tax am I paying, how is it calculated, who remits it, and where can I see it?

Prepaid Maintenance (PPM)

A program under which specified maintenance services are paid for in advance.

Dealer-owned PPM can potentially create F&I economics while also encouraging customers to return to the dealership.

Producer-Owned Reinsurance Company (PORC)

A reinsurance company owned by the producer or distributor generating the underlying business.

Product Penetration

The percentage of eligible vehicle transactions containing a particular F&I product.

Products Per Deal

The average number of F&I products sold per retail transaction.

For a dealer participating in reinsurance, this is not simply an F&I KPI.

It can also affect the amount of business feeding the reinsurance company.

Profit Participation

An arrangement allowing a dealer to participate in favorable product economics without necessarily owning a traditional standalone reinsurance company.

Reinsurance

Insurance for insurance companies.

An insurer transfers specified risk to a reinsurer in exchange for premium.

Dealer reinsurance allows the dealer’s insurance/reinsurance structure to participate in specified risk and economics generated by eligible F&I products.

Reinsurance Agreement / Treaty

The contract defining the relationship between the ceding insurer and reinsurer.

It determines which risks are transferred and under what conditions.

The marketing presentation tells you what you’re being sold.

The agreement tells you what you actually own.

Reinsurer / Assuming Company

The insurance company accepting risk from the ceding company.

Required Capital

Capital that must remain available to satisfy applicable regulatory, contractual, solvency or other requirements.

Required capital is not freely distributable cash.

Reserves

Amounts established to support expected future insurance obligations.

Think of reserves as money with a future job attached to it.

Retrospective Commission / Retro

A participation arrangement where dealer compensation may depend on the performance of the underlying business.

A retro can provide meaningful economics, but it is not necessarily equivalent to owning a reinsurance company.

Risk Premium

Premium associated with assuming insurance risk.

Risk Transfer

The genuine transfer of insurance risk from one entity to another.

Moving money between companies does not by itself create legitimate insurance or reinsurance.

Runoff / Run-Off

The process of allowing an existing book of contracts to mature after new production stops.

Premium continues earning.

Claims continue.

Reserves remain.

Investments remain.

A runoff can last years.

Runoff Fee

A fee charged for continuing to administer the existing book after new business stops.

This becomes particularly important when changing providers or selling the dealership.

Dealer questionIf I leave you tomorrow, what will I continue paying until every existing contract has expired?

Runoff Reserve

Reserves maintained for obligations remaining during runoff.

Section 831(a)

A section of the Internal Revenue Code relevant to the taxation of insurance companies.

Its application depends on the company’s circumstances and should be evaluated with qualified tax advisers.

Section 831(b)

A provision of the Internal Revenue Code under which certain qualifying small insurance companies can elect specified tax treatment, subject to applicable requirements and limitations.

It should not be viewed as:

“Set up a reinsurance company and avoid taxes.”

A legitimate insurance business must exist, and current eligibility and tax consequences require professional analysis.

Service Contract Reimbursement Insurance Policy

Another term used for insurance that backs obligations under service contracts.

Depending on the arrangement and jurisdiction, you may see terminology such as reimbursement insurance policy or CLIP.

Do not assume every policy operates identically.

Read the actual coverage.

Service Retention

The percentage of customers continuing to use the dealership for maintenance and repairs.

Statutory Surplus

The excess of qualifying/admitted assets over liabilities under applicable statutory insurance accounting principles.

Surplus

Broadly, the amount by which assets exceed applicable liabilities.

But dealers need to distinguish:

  • Accounting surplus
  • Statutory surplus
  • Available surplus
  • Distributable surplus

Those may not be identical.

Sweep

The movement of eligible funds between accounts according to the program’s rules.

For example, some programs may periodically move eligible earned surplus from an A Account into a B Account.

Dealer questionWhat triggers my sweep, how often does it occur, and who controls it?

Termination Fee

A charge associated with terminating the program or provider relationship.

Understand it before you sign, not when you decide to leave.

Transfer Fee

A charge associated with transferring assets, administration, ownership or other aspects of the program.

Trust Account

An account holding assets under a trust arrangement to support specified obligations.

Assets may be subject to investment and withdrawal restrictions.

Trustee / Trust Fee

Compensation for establishing or maintaining the trust arrangement.

Ultimate Losses

The total claims ultimately expected from a book after the claims have fully developed.

Unearned Premium

Premium associated with coverage that has not yet been provided.

Think of it asMoney received for insurance risk that still exists in the future.

It should not be confused with available profit.

Unearned Premium Reserve (UPR)

The liability established for the portion of premium associated with future coverage.

Underwriting Loss

When applicable claims and underwriting expenses exceed earned premium.

Underwriting Profit

When earned premium exceeds applicable claims and underwriting expenses.

In simplified form:

Earned Premium − Claims − Underwriting Expenses = Underwriting Profit

Investment income is separate.

Vehicle Service Contract (VSC)

A contract providing specified coverage for certain vehicle repairs or mechanical failures according to its terms.

Often casually called an “extended warranty,” although a VSC is not necessarily the same thing as a manufacturer’s warranty.

VSCs are frequently a major source of dealer reinsurance premium.

Written Premium

Premium associated with contracts written during a specified period.

Written premium and earned premium are not the same thing.

No term matches that search. Try a shorter word, or ask us directly in the second-opinion form below.

This may be the most important section of the glossary. Do not ask only “What’s my admin fee?” Identify every applicable dollar leaving the economics.

Product and Insurance Costs
  • Administration FeeCost of administering the contract.
  • CLIP Premium / CLIP CostCost of insurance backing provided through the Contractual Liability Insurance Policy. Do not automatically characterize the entire amount as a “fee”; some represents insurance risk.
  • Carrier FeeCompensation retained by the carrier for its role.
  • Fronting FeeCompensation for a carrier providing a fronting arrangement where applicable.
  • Ceding FeeProgram-specific cost associated with cession. Get the provider’s exact definition.
  • Premium TaxApplicable insurance premium taxes.
  • Claims Adjudication FeeSeparate charge for processing claims where applicable.
  • Loss Adjustment ExpenseExpenses associated with investigating, adjusting and settling claims.
  • Per-Contract FeeFixed charge assessed for every contract.
  • Cancellation FeeCharge for processing cancellations where applicable.
Distribution and Sales Compensation
  • Agent CommissionCompensation paid to the agent.
  • MGA / General Agent CompensationCompensation received by the MGA or general agent.
  • OverrideAdditional compensation tied to volume, production, profitability or another metric.
  • Consulting / Advisory FeeCompensation paid to an outside adviser.
Reinsurance Company Expenses
  • Formation FeeInitial setup cost.
  • Management FeeOngoing management expense.
  • Accounting FeeAccounting and financial-reporting expense.
  • Tax Preparation FeeCost of preparing tax returns.
  • Actuarial FeeCost of actuarial analysis.
  • Audit FeeCost of required or voluntary audits.
  • Legal FeeLegal expenses.
  • Domicile FeeCost associated with maintaining the entity in its domicile.
  • Regulatory / Filing FeesGovernmental and regulatory costs.
  • License FeesApplicable licensing costs.
Investment and Banking Expenses
  • Investment Management FeeFee charged by the investment adviser.
  • Underlying Fund Expense RatioExpenses embedded inside mutual funds, ETFs or other investment vehicles.
  • Custodial FeeCost of custody of investment assets.
  • Trust / Trustee FeeCost associated with required trusts.
  • Bank / Wire FeesBanking and transaction expenses.
  • Letter of Credit FeeCost of an LOC where applicable.
  • Collateral CostsExpenses associated with maintaining required collateral.
Exit Costs
  • Runoff FeeContinuing cost of administering existing contracts after new production stops.
  • Termination FeeCharge associated with ending the provider relationship.
  • Transfer FeeCharge associated with transferring business, assets or administration.
  • Commutation CostCost associated with settling outstanding obligations early.
The question every dealer should ask

Instead of asking your provider “What’s my admin fee?”, ask:

“Show me every dollar that comes out of the contract economics before premium reaches my reinsurance company, every dollar charged while the money is there, every dollar paid to third parties, and every dollar I will pay if I decide to leave.”

Then ask them to show you:

  • Cost per contract
  • Total annual cost
  • Five-year cost
  • Ten-year cost
And: who receives every dollar?

That is how you compare programs.

Premium ≠ Profit

Premium comes with insurance obligations.

Earned Premium ≠ Distributable Cash

Premium can be earned while other liabilities and capital requirements still exist.

Reserves ≠ Dealer Profit

Reserves exist because claims and other obligations may still need to be paid.

Paid Claims ≠ Ultimate Claims

More claims may be coming.

Gross Investment Return ≠ Net Investment Return

Fees matter.

Admin Fee ≠ Total Program Cost

There may be many additional expenses.

CLIP Premium ≠ Carrier Fee

The premium paid for insurance coverage and the carrier’s economic compensation should not automatically be treated as identical concepts.

Ceding Fee ≠ Ceding Commission

The terminology sounds similar but can describe very different economics.

A Account ≠ B Account

The A Account generally supports active insurance obligations in programs using this terminology. The B Account generally represents more mature or released surplus. But the exact definitions are program-specific.

Owning the Company ≠ Having Immediate Access to Every Dollar

The insurance company has obligations independent of the shareholder’s desire to access capital.

The bottom line

You don’t need to become an actuary. You don’t need to become an insurance attorney. And you don’t need to become a CPA.

But if you own a reinsurance company containing millions of dollars, you should understand the language of the business.

When somebody tells you:

  • “Your IBNR increased.”
  • “Your CLIP is first-dollar.”
  • “Your loss ratio deteriorated.”
  • “The premium is still unearned.”
  • “We swept money from A to B.”
  • “Your ceding fee increased.”
  • “Your book is going into runoff.”

You should know what that means. And if you don’t understand a line on your statement, ask your provider to explain it until you do.

It’s your money.It’s your risk.It’s your company.Understand what you own.